The first night we noticed that the drained was cl...

The first night we noticed that the drained was clogged. The front desk sent maintenance right away. The rest of the time there the carpets felt damp when you walked on them and they were in need of cleaning. I got out of the shower, put my clothes on and when I walked from the bathroom to the bed, my feet were brown from the carpet. I went to the bar a few times and I have to say the bartenders gave me the impression that they did not want to be there. Lastly, the bracelets they give you are a little tricky, I would have to move mine around the sensor unit it recognized the bracelet and let me in the room. The customer service was top notch. The two free breakfasts were a nice touch and there was a good selection of food. My family and I loved the amenities, especially the heated pools. I will definitely be going back in the future.