R

Rachel Harperree

3 years ago

Horrible customer service! Staff are racists and v...

Horrible customer service! Staff are racists and violent. Was threatened by several employees. I was setting in my car minding my own business. Not to mention my order was messed up. Approximately 8 employees working at 9 pm on a saturday... Everyone was standing around inside near the drive thru. When my brother returned our order for correction he was treated rudely and threatened. Then all of the staff came to the door yelling racial slurs and making threats! Entire situation was completely uncalled for. I dont know what conversation was exchanged when the food was returned but for employees to come outside yelling at a CUSTOMER and to go as far as to yell "tell your sister to get her ass out of the car! I'll beat her ass too!" Yelling racial slurs at us using terms like "wetback"! Never will I return to this Wendy's or any other because of this situation! I will also make sure to let everyone know about the racial discrimination that took place! Was only given 1 star because you have to! The young male that was working was the only staff member that didn't run outside trying to fight! When i seen 8 people running out the door at my brother, of course I got out of the car- as requested by the MANAGER! She said I was lucky she was working but invited me to come to her home to fight! I was able to deescalate my very upset brother and we got in my car and pulled away all while the incompetent workers ran at my car continuing to yell racial slurs! Should've "went live" and recorded this incident! I am sure corporate can pull the video footage! Hope they have sound!

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