The rooms were okay. The sliding door was jammed a...

The rooms were okay. The sliding door was jammed and the bathroom was not 100% clean and usually hotels would have tea and coffee but all we found was coffee and the front desk claimed that there was tea but lied. Now for the worst part we paid for the breakfast buffet and it said that it comes with omelettes when my dad asked for one the chef said No these are only for room service and he said it in a very rude manner and a very bad part was the drinks. Usually when you say breakfast it includes beverages like tea coffee and juice but they charged extra for it. Now the pool was great but at the pool area there were some cabanas and those we for rent. What hotel global does that?!!! And for the private beach the umbrellas and chairs were 25$ each. Horrible hotel I would never recommend shepherds for relaxing. My family and I will never go there ever again.