Mohammed Hakim

Review of BigSave Furniture Auckland, Ne...

I called in and ordered a single bed. The salesper...

I called in and ordered a single bed. The salesperson told me it will take 1-2 weeks for the furniture to arrive in store and delivered to my address. It has been a month, I have done full payment for the furniture and delivery ($799 for the bed + delivery fee) but I have not been told anything about where my furniture is.

Very very disappointed and very poor service. I have lost all trust from this company.

Staffs need further training on customer service and how to give full information.