Chaotic during construction. It's not apparent tha...

Chaotic during construction. It's not apparent that they still sell new cars (they do). There is no car showroom and the former showroom floor space is filled with small round tables and chairs. While walking around, nobody asked if they could help me see any cars. In the parking lot where you would formerly see many new Hondas lined up, it also felt like a used car lot with a relatively few new models mixed in (all new cars are apparently in a lot in the back).

Service bay is busy, and the wait is long (as it is with all dealerships), regardless of making an appointment. The coffee carafes have been empty each time I've been here, except for luke warm decaf.

Overall, a definite decline in service experience. I hope it's short-lived as they complete construction. It would be a shame to have all North Dallas dealerships feel so glum.