Having stayed at other Crowne Plaza across the US ...

Having stayed at other Crowne Plaza across the US this one definitely lacks comfort. First upon check in we were given WiFi password which didn't work. The shower had hot water but took a while to warm up and after you were done, water would cover the bathroom floor. There was not a vent in the bathroom either. Being a rewards member you get used to certain perks like receiving a complimentary drink or cookie upon check in. Having maid service send complimentary snacks and I especially love the cocktail hour which was non existent at this location. The location is good, right on Canal street. Close enough to walk the French Quarter but also far away enough from all the noise to get a good night's rest.