XOTIC PC goes above and beyond with customer servi...

XOTIC PC goes above and beyond with customer service and gave me the best customer service experience I've had, hands down.

I ordered a customized laptop with them a couple days before a new GPU was released. When the new card dropped, the model I ordered was discontinued and I was now worried that I was buying an outdated machine. I contacted support through live chat and email to ask if I could cancel my order. Normally, cancelling a laptop order would cost a sizable restocking fee, but without any hesitation, Matthew N told me that they would freely upgrade my order for me! I will definitely buy from them again and recommend them to everybody that I know.