Michelle Lorenti

Review of Alliance Security

Totally displeased with the service they have prov...

Totally displeased with the service they have provided. They were supposed to install cameras, which they have not done. They have missed 4 appointments in the last month (2 on the same day), and do nothing to get on the phone and correct the problem but transfer to people who can't respond other than to apologize and still do nothing to solve the problem. I have been late for work, I have had other people sitting around waiting for the contractor to show up, and they never show up and worst of all they do not answer the phone, their customer service is horrible!! Yet they expect to recieve payment. What's worse is that most people cancel their existing alarm service with other alarm companies to hire them, and then they get surprised with the worst service ever. Where do they find their employees? and putting someone on hold for over 30 mins as a security company doesn't work for me! I DO NOT recommend this company. Seek elsewhere and save yourself the frustration.