Abigail Zimmerman

Review of 9ème dimension

Don't stay here! After staying 1 night, I returned...

Don't stay here! After staying 1 night, I returned the 2nd night to find they had given my bed away and my stuff had been thrown on the floor. It took reception an hour to figure out what happened/move me to a new bed because their system deleted my reservation. I understand stuff happens, but good customer service is going above and beyond to make-up for an incident that caused me loss of sleep + stress. They refused to reduce my bill when I asked at check out. Terrible customer service!!