Stanley Tan

Review of Node1

Very happy with service from node 1.

Very happy with service from node 1.
Called their service line got connected to someone local within minutes, explained that i was experiencing delays in moving in to my new house which node 1 already installed their fixed wireless antenna to. Requested if I could temporarily suspend my monthly plan for another month and also if I could get the monthly fees I already paid in previous months credited for future use. Got an ok for both requests the spot, and credit notes emailed to me on the same day.

Seeing that their speeds are better and more stable than FTTN, and connection and installing costs are cheaper than telstra, it makes no sense for me to connect a copper line to my property. Node 1's service alone would have won over, and on top of that their fixed wireless plan is a no brainer