Had a booking for yesterday that got cancelled 4h ...

Had a booking for yesterday that got cancelled 4h before due to the weather predictions (which were predicting rain since a week ago). Managed to find a table for today. Arrived there and when they were sitting us in the table, the girl mentioned that in case it was raining, they would close the ceiling. When the rain started, we asked another waitress to close the ceiling, to which what they replied that wasn t possible.
For our surprise, who seemed to be the manager (dark hair, short beard, black mask, squared shirt and nike shoes), was just laughing and pointing at the table, saying that our table was complaining all the time and looking at us as if we were crazy.
We wouldn t have even asked, if that wasn t mentioned when we sat at the table .
After that, we ordered some food, and 30 min later we hadn t received our order from Boludo. When asking another waiter, he comes and says that another waiter said he brought that order to other table (?!) as if we were inventing it After checking our leftovers he agrees to bring us the food and the order arrives more than 45 minutes later.
Nice place but VERY disappointing customer service, specially from the manager mentioned above. Would defo not recomend