Cabana Ink

Review of Johnson-Sewell Ford/Lincoln/Me...

Absolute worst experience I've had with a dealersh...

Absolute worst experience I've had with a dealership. I spent six hours waiting on them to finalize the process. They then forgot to send me an additional key and mentioned that they offered a free convenient mobile key service that will come to you, they did not. The key guy instead insisted that I drive back to the dealership (1 hour away) to get a key made. I then had to take it in due to the AC fan going out and it took them 3 times of me having to go out there before they figured out what was wrong with it. Then they ordered the wrong part. Then they said they would send someone out to get the car and have it fixed, they lied about that too. I finally just asked them to mail the part to me and I will install it myself. They'll also try and convince you that you got a deal and then tack on the extra at the end, pay attention. Unorganized, selling faulty cars without inspection, lying about what they offer and incompetent staff. RUN!