For the past 6 years I wanted to book my staying. ...

For the past 6 years I wanted to book my staying. Always something and I postpone. but I visit hotel facilities before and I thought it could be amazing. Finally I have time to book 5 nights ( thanks good just 5 nights). I usually take around 8 vacations year round plus travel to work. At least twice a month I am at hotels for minimum 3 nights. This time I come with my family of 4. 2 kids ( 14 and 6 boys). Paid about $2,300.00 including resort fee. I am at sunset village. ( 2 bedrooms apt). All furniture are outdated. Bathrooms VERY small. House clean just come because I paid extra 35 per day. And she didn t clean much. They never load room with toilet paper, dishwasher soap or paper tower. I booked a cleaning for Sunday and 9 am they were at my front door. ( very inconvenient for a Sunday). The mattress in my room 5077 was the least expensive you can buy. In the middle of the night me and my husband were sleeping in a hole. Our backs are destroyed. For me cleaning is mandatory, especially if you are in a good hotel. I left my comforter house to stay in a impressive hotel. Not the case here. Staff are ok. At the pool you need to wait longe time to get a drink. ( people work hard there but not enough staff to cover high demand). Drinks are expensive there. 36 dollars for a 32 oz margarita. Be prepared. The pool Is 24 hours open. , Lagon in great. Dolphins are amazing and well training. Paid 580 for 4. Plus $160 pictures. After 3 rd day we were boring there and decide to visit key west to spend time. As I said I visit many hotels year round and I like to stay in the best of best. I don t mind to pay for my family comfort. I asked on my checking in, if this one was the best room type at hotel and the receptionist said it was one of the bests . I can t imagine the other ones. This one I will qualify as 2 stars hotel room and 4 outside hotel. Needs updates for sure. And better cleaning services.