This place has gone from great to average in the l...

This place has gone from great to average in the last 9 months. Can easily be improved upon.
Cons:
There was very limited hot water available for two people to shower one after the other (in winter!)
The internet voucher codes provided did not work at all no matter what we tried. We ended up using our mobile data only.
There were no two pin plugs provided, we had to call reception for this.
No hand towels were provided, we had to call for these too.
Only 3 tissues were in the tissue box so cleaning staff basically reused a previous guest s box for us.
No dishwashing aids (soap/sponge) were provided.
Only mugs were provided, no drinking glasses were available.
After house cleaning refreshed the room on the second day, they refolded our used bath towels and did not provide fresh ones.
The fridge was off, and a staff member came to assess the issue which turned out to be a tripped switch.
The television facilities are dated and way behind what places like Sun International offer.

Pros:
Staff are very friendly and respond to requests promptly.
The layout and furnishings in the executive suite king are very warm and homely.
Air-conditioning/room temperature was spot on and not underpowered at all.
There's enough storage for clothing, food and personal items throughout the room.
Bathrooms are clean and well provided for. (Hairdryer and GHD hair straightener wall mounted)
Beds are comfortable and you could shut out daylight completely if you wanted to.
It's situated close to everything you'd need, so driving isn't essential.