cindy ghera

Review of Hyatt Place & Cortona Inn & Su...

Nice hyatt room. Hallways and common areas had a ...

Nice hyatt room. Hallways and common areas had a lot of clutter and garbage because people at hotel did not know how to use garbage can and staff could not keep up. Our room smelled like curry upon check in . Too much noise in hotel but management worked with us to make it work--by moving us to another property. Hyatt unfortunately can't control the type of guests and what they do. It is unfortunate but I appreciate how Hyatt does customer service and tries to make it right.