Placed an online order on 4/30/2018. REI over cha...

Placed an online order on 4/30/2018. REI over charged my credit card $1,000 in addition to the original $400 purchase. As of 4pm on 5/2/18 they still have no explanation for me and have not put the money back in my account. This has caused many problems for me and my bank account. REI has not offered any assistance. Customer service sucks and I will never purchase from REI again. Beware of online purchases and them double or triple billing your account and taking days or weeks to fix it.