Matthew Stuart

Review of Laurel Ford Lincoln Mercury

I went to trade my car in here and got a good trad...

I went to trade my car in here and got a good trade in price for it. The car I wanted was one that had just been traded in so I bought it without being able to really look at it but we agreed on the fact that if anything needed to be done to it they would do it. This is where I failed at I love my car but when they cleaned it out they did not clean the old owners paperwork out this car had just been wrecked I didn t know that and wouldn t had if they would had cleaned it out so when I not kindly went to ask about this I pointed out my backup camra was not clear. I m paying a lot of money for this car use I can look back while backing and still do but this was something I was paying for I want it. THREE weeks ago Sam called me from parts said my stuff was in alone with my new key since the one they let me leave with IS TAPPED TOGETHER I have made appointments twice for them to pick my car up from work I only work in Ellisville to get my stuff put on never have a seen them OR got a call telling me why they didn t come. When I called for three days wanting to talk to someone two people was going to call me back (my salesman and the manager) nothing no calls back like always. NEVER will I buy another car from here or send anyone once they get paid they no longer care about you at all your history for them.