Vicky Davister

Review of Shopko Stores Inc

Poor Service. I first visited this center for the...

Poor Service. I first visited this center for the first time to get my eye prescription renewed. I stated only services covered by insurance and ended up paying for a charge of $54 (not covered by insurance) to make sure I could still wear contacts. I have worn contacts for over 20 years.
I decided to try them again for my son. We went in to get him an eye exam and contacts for the first time. They tried two different brands of contacts (one in each eye) to see which one he liked better. We returned the following week to order contacts and they couldn't tell us which brand was in each eye. I would have thought this should have been written down. They proceeded to tell us that they would like to start over to see which contact brand would work before ordering contacts. This would mean another visit before ordering again. Each time we visit I leave work early and we live about 1/2 hour away. Very frustrating working with them. The only one on the staff that knows anything is Brenda. I feel for her working with incompetent people. NOT HAPPY!!