D

I recommended this hotel to my college friends for...

I recommended this hotel to my college friends for our 25th reunion and they booked 8-10 rooms at this hotel. After arriving back to the hotel after the meet and greet we had multiple calls to the front desk about the noise level at 12:30am. So instead of the hotel putting a block of rooms together they separated everyone. I have never heard of quiet time in a hotel but when were told to be quiet or they would call the police on us the next time. Very unprofessional...very emabarrasing for me because I recommended the hotel and we were not offered an alternative solution besides be quiet or have the police come to the room. I will make sure to let all of my Facebook, IG, LinkedIn, and Twitter friends know that the Marriott Addison is not a customer friendly hotel and please take your business elsewhere.

Comments:

No comments