ben henkel Review of Broad River Furniture d/b/a As...
A complete disgrace of a company. They will not c...
A complete disgrace of a company. They will not come and collect the defective dresser they delivered because it has been more than 72 hours after delivery even though we contacted them about a broken drawer the very next day after delivery. I told them I contacted Ashley within the 72 hours about the problem and they very irately stated that there is nothing they could or would do even though it clearly states on Ashley's Furniture website that they would take care of damaged and defective items that were delivered. Ashley Furniture Online sent them several emails stating that I contacted them within the 72 hours of delivery and they still wouldn't help. I am with many others in stating that I cant believe Ashley Furniture would use this joke of a company who, instead of taking care of their customers, would much rather steal their money and tell you that delivering a defective product is not their problem.
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