gwen newby

Review of Carolina Ale House

My family was excited about celebrating a family m...

My family was excited about celebrating a family member birthday. We were seated and waited about 5 minutes for a waiter to come greet us after being told they were confused about who would be our waiter. Needless to say one person of our party good order was given to another table. After an hour now if waiting the food finally came and he was eating alone because everyone had finished their meal. We kept asking the waiter what was taken so long and he didn't know. The manager also was running around like a chicken all confused saying the resturant was very busy. There was no excuse for the terrible service, no refills on drinks. My son and spouse got their meals free because the restaurant screwed up. They need better training and full staff when having a high volume of customers.