The office staff is purposely useless. It took me...

The office staff is purposely useless. It took me 7 visits over 2 MONTHS to get a copy of my lease agreement.

(I never received a copy when I signed. I guess it s my mistake for not getting it than. I needed copy for immigration, told them that their reply was basically, not our problem ).

Again, they did NOT provide a copy when I signed! (I never thought a large company in NYC could be so shady, or I would made sure to get everything)

They refused to give a copy of a LEASE AGREEMENT even when I offered to pay processing fees if required. And it took SEVEN visits to the office and hours of arguing to get a lease agreement.

Again all this waisted time for a simple LEASE AGREEMENT, I can only image if I had a problem!