J

Julie Lundell

4 years ago

I bought a used car and it took about 5 hours for ...

I bought a used car and it took about 5 hours for them to close the deal, even though I paid cash. Part of the time they were cleaning the car, but I still wonder why it took so long and why the car wasn't cleaned prior to showing. They seemed to be sliding in additional fees as much as they could. We paid $289 in document fees and they charged us $99 for an emissions test that is normally about $25 anywhere else... I felt like they were trying to manipulate whatever they could out of me. In the end, I like the car I bought, but would never use them again.

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