R

Rob Rossi

3 years ago

Just like dealing with buying and selling real est...

Just like dealing with buying and selling real estate, it must be about timing when speaking to these agents. My story, I enquired about a listing from one of their agents (out of respect, I won't give a name unless asked). I paid for the app and HOA fee and that agent was no longer able to be contacted. The office provided minimal help in assisting me. After a couple of days, I was able to speak to her and had to go over all my information again. To make a long story short, due to personal issues within, they were unable to conduct their business in a professional manner. They should have replaced her until her issue was resolved, especially when money is involved (thankfully I wasn't putting money down for a house). So, I was instantly denied, lost $100, and ignored. Just a note, I had a Coldwell Banker Agent assist me in the process (excellent guy and I will recommend him if anyone asks). He was also ignored. Total communication time with the Real Estate Solutions Today agent was approximately 3 minutes in a one week period.

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