Robert White

Review of Taylor Wright Properties

Zero professionalism, total lack of respect for te...

Zero professionalism, total lack of respect for tenants, and completely devoid of any integrity.

Let me preface this by saying I never write reviews; this is a special case in which I ve been treated so poorly as a customer that I have to warn other people.

While I lived in one of their houses things were okay. We never really heard from them, but when we needed help with anything maintenance wise, it never came. When we moved in the home was filthy; there were pubic hairs in the master bathroom drawers and the bath drain was clogged. The laundry room floor was destroyed. I had no choice but to fix everything because a semester of classes had just started and I couldn t wait on them. The only thing they handled was the laundry room floor.

Every year they raise the rent, totally understandable due to inflation and other factors. They raised it, we signed, then there was an issue with the lease. They printed another one and when they brought it back, the rent was raised again. We disputed it and they said everything would be taken care of. Every month for six months they harassed us saying we were underpaid, and every time we explained to them what had happened. They would forget the next month and they eventually threatened litigation. It wasn t until I directly spoke with Shawn (this appointment took weeks) that it was settled.

When we moved out, they assured us that within 30 days we would get our deposit. Not only was the home spotless and we had to negotiate from nearly 60% deposit retention, it has now been six months and they are still giving reasons they haven t paid us our deposit back, despite comepletely agreeing on a new amount to be returned civilly.

Excuses ranging from people traveling for funerals, to busy schedules, delayed flights, it s endless.

These people know exactly what they are doing, and fully intend to take advantage of college students whom they believe will not fight back. It s robbery in its purest sense, and I cannot stress enough how terrible it has been dealing with this company.