Was given the wrong key, went back to office to ge...

Was given the wrong key, went back to office to get that fixed. Was given a new key that matched the room # when I opened that door it was another lady's room. My 14 yr old was let into another room thought to be ours, alone. Neither of the wrong 2 rooms was ours. Finally got the right key to the right room, even with the other woman now involved. Later the fridge in our room did not work, my hubby told the front staff they said they would come check it over an hr later nothing. I called and explained our son was special needs and we needed our fridge to work for meds, he said well maintenance is gone. Finally after another call and complaint, the same guy came with a new fridge. Worst hotel experience ever. The only pleasant experience was the nice lady checking us out 2 days later.