I am very disappointed with them. I have cooperate...

I am very disappointed with them. I have cooperated with them for 25 years but have never asked them for help with repairing or anything but now the houses condition has become very bad and when I asked for their help they just sent someone to take a survey but didn't do anything. The small amount they have repaired was chaos as the builders working on my house stole a lot of things from me and were very rude. It's been six months now and the house is in a worse condition than before. If anyone knows what I could do to sort this out please let me know as I'm sick and tired of all of this . Even the solicitor isn't doing anything after he recieved his money. I'm now suffering from depression and need help.