Experience with the staff was great. But, whoever ...

Experience with the staff was great. But, whoever calls and makes appointments is a whole other story!! Both times when I had an appointment for labs, I explicitly asked if it was the Keizer branch or the Salem and they said, Keizer!!! So of course the second one, I was not told what they were going to do, except get a COVID test and fitted for a brace, for my torn rotator cuff surgery, I asked again and was TOLD AGAIN, Keizer branch!!! Guess what, it's the Salem branch!! Needless to say, I was NOT a happy camper!!