My wife and I were looking for a used or certified...

My wife and I were looking for a used or certified Buick Lacrosse. We live near Omaha, NE and we were not finding the color or the right equipment in any of the local cars. We decided to expand our search to the neighboring area. We found a few different cars in the neighboring areas with exactly what we wanted. We sent a few messages, but unfortunately we weren't getting any responses.....at least until we sent a message to Bob Brown Chevrolet. Within three minutes of sending the message I had an email from Jason in the internet department. After a few emails back and forth where he answered all of my questions, we set up an appointment for the following Saturday. The excellent level of customer service we were receiving was evident from the first email and definitely continued when we arrived. The Buick was waiting near the front door with a welcome sign in the front window. Jason accompanied us on a drive and answered a few more questions and then the wife and I left for a bit to grab some lunch. When we arrived back to the dealership, the excellent customer service continued. Everyone was extremely helpful without taking it too far. No one was pushy or overbearing and they were very patient as we took our time to decide. Overall, I am extremely pleased with the whole experience and the next time I am looking to buy, I will make the drive from Omaha to Bob Brown again.