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Polgara Smythe Review of Hilton Brighton Metropole
Very tired, hot hotel, awful showers with no power...
Very tired, hot hotel, awful showers with no power, no biscuits in room and only whole milk provided, nightmare parking and food led a lot to be desired. Unfortunately staff were not very well organised, but that is down to Management and not individual staff, need urgent staff training. I could not recommend this hotel which is very sad. I gave 3 stars because the staff were helpful and did try very hard. They were just ill prepared and not enough of them to adequately serve and deal with large parties or functions 3 people behind the bar to serve 200 odd people, you do the math Chaotic atmosphere, would suggest major refurbishment of the whole hotel and a total rethink on food as not up to the standard of a Hilton Hotel
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