If I could give 0 stars, I would. I came to someon...

If I could give 0 stars, I would. I came to someone else's appointment, and we saw Raymond Tien. He was incredibly rude straight away. He sat down after introducing himself with his laptop open and did not look up once from it. After a few mins of both the patient I came with being uncomfortable with this and myself, I simply asked very politely if he could stop looking at the laptop because it's making us uncomfortable like he wasn't listening. Instead of just stopping or better yet, apologizing, he argued he was paying attention and he wasn't going to stop. After insulting the patient over and over again about his condition, which he was unclear about...so unprofessional...the appointment ended and we started to walk out. The Dr was behind us and he was putting his laptop against me to "shoo" me out. I felt incredibly disrespected like an animal, so I stopped to tell him that I am sorry if he was having a bad day or was tired, and that I noticed he had red eyes, and before I could go on he came even closer pushing me with the laptop and breathed down my neck. The breath was warm and MOIST, so that was the last straw! When I complained to the cowardly CEO Mike Gonsalves, he was passive aggressive and didn't seem to really believe me. However, at the time, I thought it was nice that he asked what I'd like and I said I wanted an apology and a promise to not treat other patients like this. He did send the apology. It wasn't from the Dr. at all though. Plus, instead of sending it to the patient I came with and myself, he sent it to "Linda" who I do not know. When I called to ask what happened and why did the letter not get sent to the right person, Mike sent a letter to the patient telling him he would not be welcome there anymore. To make matters worse, when I called to ask why, they told me it was because I was "abusive" and because I am the patients spouse, they could not treat him. I am not his spouse. If they can't get small things right like this, then how can the be trusted by patients to do anything medically related?!?!?