M

Moush Tourian

3 years ago

When we built our house a few years ago, we wanted...

When we built our house a few years ago, we wanted it to be West-facing so that we could have shade in the back during late afternoon hours for entertaining as such.
As retired people, however, we find that we spend as much time (if not more) sitting on the back patio for our morning coffee.
We contacted Sunrooms and More Design Center because they were highly recommended by two of our neighbors.
Their response was immediate!
They had a Sales Representative at our house within a couple of days and an installation professional to do accurate measurements within the week.
The promised delivery time was a little disappointing (6-8 weeks).
However, this Company practices the philosophy of "Under Promise and Over Deliver"!!!!!
We got a call from them within 3-4 weeks.
Unfortunately, we were planning to be gone for a week. No problem - The installers arrived the day after we came back from vacation.
The two young men that showed up at our house arrived exactly when they said they would - worked diligently on a hot Oklahoma day - and finished the job in a timely manner! A very professional installation!
The Lead Installer then took the time to explain to us the Warranty of the shade, as well as the operating instructions - nothing to it (Down/Stop/Up).
Are we happy with our purchase? ABSOLUTELY!
It is a joy to sit on the back patio now and enjoy our morning coffee!
MANY THANKS!
Jill and Moush

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