Dealing with their billing department is a nightma...

Dealing with their billing department is a nightmare! They don't send invoices with a breakdown of the cost of the product, what the insurance covers and what you owe. They just email you a bill telling you what you owe. We just got invoices from February and April.....it is July!! Warning: If you have anything shipped to Florida be prepared to pay more...though they don't tell you that before they ship it! Apparently they have to use a third party billing service in Florida and we were told by Edgepark billing department "they don't know what the third party service will charge". Seriously?? A billing service dictates the cost of a product?? We will be looking for a new company....enough is enough!