Pietro Varone

Review of Ariston Thermo Group

I have a methane gas water heater still under warr...

I have a methane gas water heater still under warranty, I realized five days ago that it was leaking water, I immediately called my trusted installer who promptly checked to see where the water came from and told me it was a warranty job and therefore the assistance of the Ariston had to do the work; He himself called the assistance, gave him all the necessary data with num. of cell. and address. They said they would have called me to tell me the day and time of the repair. Still no answer today! they answer on the phone when I call for information.
From what I see Ariston does not use serious assistants.
And to think that the success of a company is all in the service!
Qualsiesi company knows how to make a quality water heater but ...
without service quality also loses its value!