Hannah Dean

Review of Varsity Bookstore

Customer service is terrible. The employees genera...

Customer service is terrible. The employees generally don't know about the books or access codes they are selling. If you ask questions they either say they don't know or they have to question another employee. I went in there to rent a textbook and buy an access code for a course. They offered the access code only "since it already has the etext with it" and I got home and tried to access the etext and there wasn't an etext. I called them to only be told that "it was out of their hands and they couldn't help me."