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Terrible customer service. We reserved a room a co...

Terrible customer service. We reserved a room a couple of weeks before a wedding we were attending in the area. I told them at the time of the reservation that we would be driving in about 3 am. I was assured this was fine. We arrived at 3:30am and was told our reservation was cancelled the day prior to accommodate other guests. The Inn was fully booked and we no longer had a room. My family of 4 was 8.5 hours from home and this Inn had zero apologies. We never were contacted to inform us of this cancellation nor did we receive a call from a manager the next day even when we left a message for them. We were told we could stay the other 2 nights of our reservations but I refuse to give my money in support of such a terribly ran business.

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