nelson goh

Review of Lucent Technologies MALAYSIA

- concierge only open door for important person. M...

- concierge only open door for important person. My hand was full of luggage and i have to use my leg to open the door while the concierge sitting at his place.
- the room that i assign to need to share door with others. The hotel should inform me earlier. I have to upgrade my room and add money for the mistake they make.
- although i upgrade to two single bed that can combine to one king size bed, the housekeeping just attach the two bed together. Didn t even bother to change the duvet linen, blanket. My blanket was 2 separate single blanket and my bed keep separate to 2 single bed.
-the noise from room beside can be hear.
-the room air-con was fix to a certain mode and the room was quite warm.
- THE WORST OF ALL, my bed has a lot of bed bugs. At first i though because new environments i am not use to it. But after my trip. My leg got a lot of red dots. I need a proper answer from the hotel management.
Room 12-15