Mary Von Arx

Review of Arrowhead Regional Medical Cen...

Phone menu needs to be changed. Being put on hold...

Phone menu needs to be changed. Being put on hold and told it is a 2 minute wait is not at all the truth. There needs to be a doctor line on the menu for conference calls between doctors. Also a separate line for medical records. But being on hold more than 5 min when calling from a doctors office to get to another doctor is unacceptable