When we moved to Eagle Mountain over 7 years ago, ...

When we moved to Eagle Mountain over 7 years ago, we signed up with Direct Communications. Since then, I thought I'd try to save a few bucks, and go with another provider...I won't mention any names....and literally I lasted all of about 2 weeks. The internet was so slow, it was constantly freezing, and only after suffering for as long as I could stand it, did I call Direct Communications and begged to be back!

First off, their customer service ladies who answer the phone and deal with the public are amazing. They have the hardest job- dealing with people like me, who get frustrated easily....and every time, they handle the pressure professionally and with grace. I know I've been rude on the phone....no excuses....I was frustrated...and they have done nothing except try and help me as quickly as they can.

I've thought about trying to save a buck again....and switch to another internet provider...however, I am so pleased with my DSL service that I won't ever switch again.

Thanks Direct Communications....you have made me a life-long customer!!!