Great people working with outdated/inefficient sys...

Great people working with outdated/inefficient systems. We've had water cut off twice due to system errors and bugs in account transfer. Always call in and calmly explain your issue and they'll help you get to the bottom of it. I don't know if the water Dept is running on SAP too but whoever powers this system needs to be held more accountable. After seeing how payment info is processed I wouldn't trust using anything other than a virtual acct number with the city.

It also doesn't help that no one at the city is managing this Google listing. DWU this isn't social media, this is a communications channel. Use it.