Rosalie Thomassen

Review of Centerparcs

I am very disappointed after so many positive Cent...

I am very disappointed after so many positive Centerparcs experiences. The VIP house really has too many defects (constantly failing wifi, garden furniture stuck together with duct tape, a lot of dust under the beds, broken stove, bad mattresses, thermo shower that does not work) when you consider that you pay an amount per night as for a room in a four or five star hotel.

Downright frustrating is the poor service, which sometimes makes you wait for half an hour on the terrace. The Market Dome is way too hot so there are hardly any places left to sit on the terrace. The quality of the food in all restaurants is below par.

A great shame are the large groups of young people who cross the park during the day and in the evening with bags full of beer and loud music and illegally climb the Aquapark at night. Apparently people refuse to enforce this, security guards work alone and clearly cannot handle it. In these times of corona very unwise, but especially a shame for families who want to enjoy a holiday here.

I reported all complaints on the spot via the Whatsapp service. Every complaint is followed up but not resolved. And so frustrated back home, 400 euros per night (!!!) poorer.