This is conviently located near the convention cen...

This is conviently located near the convention center, but I cannot give this 5 stars for the following reasons:
Internet is TERRIBLE, even if you pay the $15 a day for premium.
Toiletries were also poor quality, and I was left without shampoo.
The main reason however, is that in the morning the water took nearly 15 minutes to get hot. I had to catch a plane, it was very early, and the water was freezing. I called downstairs and was told that it can take a long time, and that 10 minutes was pretty common. That is just ridiculous. I alone likely wasted 20 gallons of water, costing the hotel more money.
And on the mirror it stated that conservation is important. I was apparently supposed to get a $5 restaurant credit for not using house cleaning for a day, but I never got that.