Yvette Segura

Review of Holiday Inn Centennial Airport

This hotel over charged me and were in no hurry to...

This hotel over charged me and were in no hurry to fix their mistake. The day I left they charged me the normal 138 a night (taxes, fees included). 5 days later I was charged 275.24. I've called the hotel serval times.. and no one at the hotel can help me with this because they are on lunch (all day). I've called the company specifically, and was told "I'm sorry I don't know what to tell you". They let me know the hotel would look into it and that the hotel has 48 hours to respond. Unacceptable. Why do I sign a paper allowing them to charge me a specific amount only to be charged more 5 days later?