HORRIBLE customer service on the backend. Ironica...

HORRIBLE customer service on the backend. Ironically, I had great experience with their sales team (although shipping was slow). Then, I got the wrong part. Emailed July 5 for Return/Replacement. As of today, July 21st, I've exchange NUMEROUS emails. Each of them was a "oh, we're waiting on the vendor." I finally requested the vendor's customer service (Maxim), who when I got them on the phone, they were GREAT (wondered why they had to do the dirty work for 1StopLighting though). They provided me the tracking that had shipped on July 19th. Strange, nobody at 1StopLighting knew this, nor could help me. Very poor customer support. Great Maxim product, great sales, but very very poor customer support.