Chris Symes

Review of Masters of Beckenham

THIS PLACE IS A JOKE.

THIS PLACE IS A JOKE.
MOST OF THE REVIEWS HERE ARE FROM EXCITED NEW CAR BUYERS WHO HAVE BEEN SUCKED UP TO BY THE SALESMAN AND BELIEVE THEY HAVE A GOOD DEAL.
THE TRUTH OF THE MATTER IS :
WAIT UNTIL YOU HAVE A PROBLEM DURING YOUR WARRANTY PERIOD.... THEY WILL DO EVERYTHING THEY CAN TO GET OUT OF IT AND FIND A WAY OF GETTING SOME MONEY OUT OF YOU.
THEY WILL MAKE RENAULT UK LOOK LIKE THE BAD COP AND BLEAT ON ABOUT THAT THEY ARE JUST A DEALER AND CANT MAKE DECISIONS. RENAULT UK ARE USELESS. THEY START OF BY SAYING DONT WORRY WE ARE DEALING WITH IT NOW AND THEN TURN OUT TO BE EVEN WORSE THAN THIS LOT.
THEY HAD MY VEHICLE FOR 3 WEEKS BEFORE TRYING SOMETHING THAT SHOULD HAVE BEEN DONE IN THE FIRST COUPLE OF DAYS AND THEN CHARGED ME FOR IT, EVEN THOUGH I HAD 2 YEARS OF WARRANTY REMAINING AND VERY LOW MILEAGE. THEY TOOK AWAY MY LOAN VEHICLE AND REFUSED TO GIVE MINE BACK UNTIL I PAID UP.
THEY DONT LISTEN ON THE PHONE , FAIL TO LOG YOUR SYMPTOMS AND YOU HAVE TO REPEAT EVERYTHING AGAIN WHEN YOU GET THERE AND THEY JUST SAY THE PERSON THAT YOU SPOKE TO IS NOT HERE TODAY.
STAY AWAY - THEY WILL DRIVE YOU INSANE !