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RhinoRex

4 years ago

I am forced to change my review from a positive on...

I am forced to change my review from a positive one to a negative one. Their customer support is very bad nowadays. All the numbers they have provided are not receiving my calls. Their whatsapp number is also not active. Their customer support helpline number is also not receiving my calls. Their service number is either unreachable most of the time or switched off. They take payment in time but are not able to deliver the expected service, their service is bad these days. My network is coming and going intermintently since the past 3 days and i dont have any network since last two days and no one is responding from their customer service team. And recently i paid 900/- for a damaged adapter which i think is of very cheap quality. I had utmost respect for jetspot but i guess after their success in Bhubaneswar market, they are very arrogant now. My one request to jetspot is to give 24x7 CUSTOMER SUPPORT!! This is very frustrating as i cannot complete my assignments and work at home due to their bad service and network problems.
A tip for new users:
Their office stays closed on sundays so you cannot make a recharge and activation of your account if its deactivated and neither can you contact their support team.

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