Bryan Carter

Review of DoubleTree Crystal City

Bottom line: There are major issues with the staff...

Bottom line: There are major issues with the staff and processes at this hotel. Simply not professional. I will never get back that extra day of vacation we had planned and they don t seem to care. I will not return to any Hilton hotel.

Broken AC, rude staff, all they could do was offer a fan to help circulate the humid and hot air all night.