D

David Kennedy

4 years ago

The hotel is excellant as are the staff and the fa...

The hotel is excellant as are the staff and the facilities.
The rooms dont have any fresh air options which makes it uncomfortable and muggy. The bedding is a let down as well as the mattress cover is too thick and the quilt is of a poor quality as it doesnt breath well enough so you are always hot.
Whilst waiting for my driver, i asked for a latte and was promptly charged $8.50 as it came with two Danish pastries that i hadnt asked for. The coffee is of an OK standard only and no better than at Gloria Jeans which is just around the corner and costs less than half. pricing should be in line with the location not just a case of charging London prices to make the hotel appear more select.
These issues sadly detract from my stay each time.

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