Ash Dee

Review of Mercedes-Benz of Gatwick

Better communication is needed. I was looking at a...

Better communication is needed. I was looking at a hire car for the day and use the hire car as an opportunity to tear drive my next E-Class.

The dealer failed to find me on the system so I had to wait while these works were completed. It is likely the hire car was not sorted out as I had never had an issue before.
Due to this issue and the story of my licence not being on the data system I will draw the line with Mercedes and look at a BMW or Audi (Lookers garages aren't the best in general) Poor.

Service team were all over the place - seems this wasn't an issue on the day I visited as it has been reported by many other reviewers on here.

The service itself was very fast although I have noticed some things were not checked - tyre pressure etc only takes a few additional mins. Nothing a stop at the local garage couldn't resolve.