JOSEPH GOVERNALE Review of The Manhattan at Times Square ...
This place doesn't even deserve one star, this was...
This place doesn't even deserve one star, this was by far the worst hotel I ever stayed in on my life the rooms depicted in the website or online does not resemble what we stayed in at all the whole building smelled like mold, the wallpaper was peeling everywhere you looked there was dirty fooors and trash everywhere the rooms where small and the beds must of been 60 years old the heat didn't work there was hair and random specs of dirt in the sheets the bathroom was disgusting the television and the lamps were broken and didn't work and the shower curtain looked like something that was from the sewers. The Service, staff, and management was HORRIBLE!!!! Our check in time was at 4 and when we got there around 730 we then waited another hour for our elevator to take us up 10 floors. Once we came to the room it wasn't even ready and was being cleaned the room service told us to wait and it would be done in a half hour, we went all the back down with all our luggage and tried to fix the issue only to be told from one of the nasty employees that "it's not my promblem" and then when we spoke to what the manhattan hotel calls "management" she gave us a attitude and told us to relax and if we didn't they would call security, they finally said we'll take money off the bill but we can't upgrade you. But that was a load of b.s Save your self !!!Do not stay at this dump of a hotel save your money we spent 400$ I rather of slept on the street.
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